By lucky chance I first noticed the shop while at the Uhaul store across the street. Less than two weeks later I end up needing their services the day before I'm set to leave town for a long weekend. That morning I heard a loud thunk followed by unsettling loud rumblings every time I accelerated, so I stopped at Patriot on my way home hoping they took walk-ins. Ahmad offered a friendly greeting, quickly figured out the problem (muffler), probably saw the stress on my face and made me laugh about it, then agreed to let me leave my car on their lot over the weekend while I was gone. Quick, easy, and gracious.
Twice very recently within one really hectic month I had unexpected car repairs, and both times the team at Patriot Auto Services professionally and conveniently solved those surprises for me with immediate service and some welcome humor.
Less than a month later (last week), on my way home from work a scraping-spinning metal kind of noise started from the front right wheel. Again drove straight to Patriot, this time right before they're about to close (my bad for not noticing the time). Ahmad's father (unfortunately did not get his name) listened for the noise even though they were closing, and offered I leave the car overnight. I knew they worked on it first thing as they called me by 9:30 to let me know the problem - repair to the brake shield (thanks DC potholes). My car was ready to go by 10 am.
It is not possible to say enough good things about these guys. When our car broke down in DC on a voyage from New Jersey to North Carolina we took it to the nearest auto repair shop; as luck would have it, they are also the best in DC. They graciously kept our vehicle on one of their four lifts for 4 days while waiting for hard to find parts. They didn't just put in a new clutch, they repaired and replaced all relating parts and even had a machinist refurbish our fly wheel assembly to save us money on a part that could be repaired insteadof replaced. The place was abuzz with business well earned. The family that runs the shop was professional, passionate, caring and tenecious going above and beyond in their quest for excellent service. The best part is these are people focused on doing the best work, not building the largest bill. Their prices were very fair with no bs fees. They even invited us to dinner the next time we are in town. Much thanks and love to the Rahim family.
So that's the professional service and welcoming attitude, and I didn't even mention price yet. Their hourly labor rate is very competitive. I don't know how my automotive knowledge compares to another average person but I'm not in the dark. I've dealt with a lot of shops and I've certainly been talked down to by other mechanics and/or given a run around. I can tell this family respects their customers and values honest business dealings.
Great Place to get your car worked on. Greatttt Staff
(This would've actually been two 5-star reviews if I wasn't so terrible about following up to write reviews in general.)
No matter where I live in the District, Patriot Auto Services will be my trusted neighborhood shop. Any amount of traffic will be worth their service.
Asu Holdings Llc T A Vip Auto Sales Patriot Auto Services Auto Body is a US Car Dealer based in Washington, Virginia. Asu Holdings Llc T A Vip Auto Sales Patriot Auto Services Auto Body is located at 2210 5th St NE, Washington, DC 20002, USA.
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